Healthwatch Milton Keynes news


New Volunteer Opportunity with Healthwatch Milton Keynes

The Board of Trustees is looking for a volunteer to support with minute taking at Board Meetings. 

We are looking for someone who has the knowledge and experience of taking formal minutes of Board or Committee meetings and could spare a few hours every other month to help us ensure the minutes of our meetings – held in public – are of high quality, are an accurate record of the discussion and decisions made by Trustees and are accessible to Milton Keynes residents. Click here to find out more about this volunteering opportunity. 

MK praised in local area SEND inspection

In October 2018, Ofsted and the Care Quality Commission (CQC) conducted a joint inspection of Milton Keynes to judge the effectiveness of the area in implementing the SEND reforms as set out in the Children and Families Act 2014. Milton Keynes was praised for its approach to meeting the needs of children and young people with Special Educational Needs and Disabilties (SEND). 
The report highlighted that:

  • leaders are united in their ambition for children and young people with SEND to achieve the very best outcomes
  • Leaders show clear capacity to build successfully on the recent improvements
  • Leaders use analysis intelligently and effectively to plan their joint efforts for continuous improvement
  • Successfully coordinated work across the area has led to reduction in the number of secondary-aged children permanently excluded from school
  • Education, health and care professionals work closely together to ensure that children with the most complex needs are swiftly identified

The report also highlighted areas for improvement. For example, the report recognised that educational progress made by children and young people who have SEND is not fast enough in Milton Keynes.This has been prioritised by leaders in the SEND strategy.
Click the link below to read the full report.

Local area SEND inspection

CEO’s Blog

This week a very important piece of work has been published – the NHS Long Term plan. The Long Term Plan has been drawn up by frontline staff, patient groups, and national experts to be, in the NHS’s words “ambitious but realistic”. Residents will have the opportunity over the next few months to help local NHS leaders work out what the Long Term Plan means for Milton Keynes and have a say in what local plans will look like. Healthwatch will be involved in this public and patient engagement work and more information about what we will be doing will be published over the next few weeks. More detail about the Long Term Plan below. Our volunteers have undertaken 6 of the 16 Enter and view visits that we planned this year. We’re pulling together a picture of residents’ experience of social isolation and physical activity, as well as their general experience of care in local care homes. As we publish our reports they will be posted on our website (here). Enter and View authorised representatives overall have been impressed with the levels of positive experience from residents. We found good facilities and practices in place at most care homes to ensure that residents aren’t isolated and have access to a range of activities which support physical activity and wellbeing. At the end of the project we’ll be drawing together a thematic report of all 16 visits bringing together common findings and recommendations, and highlighting best practice and innovation which all MK care homes will receive.

The NHS Long Term Plan and the STP

The NHS in England has published a ten year plan setting its priorities for the future
Health and care leaders have come together to develop a Long Term Plan to make the NHS fit for the future, and to get the most value for patient out of every pound of taxpayers’ investment. NHS England leaders say that the Long Term Plan could save up to 500,000 lives over the next ten years by focusing on prevention and early detection.

Key priorities within the plan:

  • cancer
  • mental health
  • care for people with two or more chronic medical conditions
  • supporting people to age healthily and tackling issues such as dementia
  • children’s health
  • cardiovascular and respiratory diseases
  • learning disability and autism

There will also be a focus on improving the way that people are able to interact with the health service for example, by using digital technologies such as video consultations. NHSE will be working with local Healthwatch groups to ensure that the views of patients and the public are heard.
It is now the role of Sustainability and Transformation Partnerships (STPs) and Integrated Care Systems (ICSs) to develop and implement their own strategies for the next five years. This strategy will outline how they intend to turn the ambitions detailed in the Long Term Plan into local action to improve the services in the communities they serve. STPs will publish their local plans in the next few months.   Given that the role of STPs and ICSs have been reinforced in the NHS long term plan, we have published an update on the BLMK STP priorities on our website.   Click the link below for more information on the NHS Long Term Plan and an update on the BLMK STP Priorities.

NHS Long Term Plan and STP update

Have your say

Have your say on a national patient safety strategy for the NHS

NHS Improvement are developing proposals for a new national patient safety strategy to support the NHS to be the safest healthcare system in the world.

The strategy is being developed alongside the NHS Long Term Plan and will be relevant to all parts of the NHS, be that physical or mental health care, in or out of hospital and primary care.

To make sure the strategy works for patients, NHS staff and providers, a consultation is running until 15 February 2019. Click the link below to read the proposed strategy and share your views via the online survey. Your opinions will help to shape the final version of the national patient safety strategy, which is intended to be published in Spring 2019.

Public Consultation

Share your thoughts on End of Life Care

This workshop is designed as an opportunity for you to find out about the current provision surrounding End of Life Care and share your thoughts about how people can be better supported at the end of life.
Click here to see the workshop agenda.

Events and Information from the Health and Social Care Community

Upcoming Diabetes UK MK Group

Diabetes UK MK aims to provide help and support for people living with diabetes in the local area. 
The Next Diabetes UK MK Meeting: Date: Thursday 17th January 2019 Time: 7pm for 7:30pm Venue: Centrecom Meeting Place, MK9 3BJ
This group will raise awareness of diabetes locally, campaign for better diabetes care and raise funds to support the work of Diabetes UK.
For more information, please visit

MK Hard of Hearing Support Group

The first meeting of the year will take place on 15 JANUARY and the second meeting is on the 23 JANUARY.  Thereafter, we will meet on the first and third Tuesday each month.   Venue: SARC (Sensory Advice Resource Centre) Gloucester House, 399 Silbury Boulevard , MK9 2AH next year Time: 10.30-12.00 Noon
The first Tuesday in the month will be a presentation relevant to hearing loss and the third Tuesday will be a coffee morning, where we share information, give support, signpost where appropriate and make friends!   Thanks to Tesco Bags for Help, MK Hard of Hearing Support Group now have a pot of money to fund taxis for people unable to access our meetings via public transport. Taxi fares will be reimbursed upon handing taxi company receipt to our Treasurer.

For more information please follow the link –

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